I had the priviledge of presenting to the Welsh Assembly and 22 education authorities this week on SEN and ALN cases.
Together we explored the role of training on conflict awareness, as opposed to conflict resolution. We were particularly looking at conflict arising in special and additional learning needs cases.
The premise was that by elevating everyone’s awareness of conflict dynamics we can manage difficult conversations better. We will still have disagreements but by giving everyone communication tools we can avoid those problems escalating.
The suggestion was well received and Conversational Riffs are commissioned to run pilot schemes over the coming weeks.